NHS Digital Services

NHS App

The NHS app gives you a simple and secure way to access a range of NHS services. You must be aged 13 years or over to create an NHS app account. You will also need to be registered with a GP surgery in England or the Isle of Man.

This is downloadable on your smartphone or tablet via the google play or app store. You can also access the same services via the NHS Website.

Services available to patients include:

  • Order repeat prescriptions from your nominated pharmacy
  • Book and manage appointments
  • View your GP health record
  • Book and manage COVID vaccinations
  • View your NHS number
  • Use NHS 111 online to answer questions and get instant advice or medical help near you

To access the NHS app you will need to set up an NHS login and prove who you are. Your NHS app then securely connects to information from your GP Surgery.

If your device supports fingerprint detection or facial recognition you can use it to log on to your account each time instead of using a password and security code authentication.

Find out more about the NHS App HERE

Find out more about the NHS App through our Lion Health Bulletin: NHS App Special

To view our NHS app Webinar slides to find out further information about the NHS app please click HERE.

To go through comprehensive step-by-step videos walking you through the NHS App please click here.

Patient Access

This is a national platform approved by NHS England which is an online service available to patients.

If you register for an account for the service, you will be able to:

  • Book and manage appointments
  • Order repeat prescriptions
  • Access your medical record

The Patient Access app is available to download on IOS and Android. You can also visit the Patient Access website.

Signing up and authentication

For further information about how to sign up to Patient Access and help navigating the new authentication process, you can access our Patient Access Guide here.