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Easter Bank Holiday – Lion Health is closed from Friday 18th April and will re-open on Tuesday 22nd April

Anyone who needs medical support over the Easter weekend, but does not have a life-threatening illness or injury, should use NHS 111 by going online to www.111.nhs.uk You can also get support by calling 111.

Selected pharmacies will also be open, or running at reduced hours. To view the list of pharmacies and opening hours, please click the following link: https://blackcountry.icb.nhs.uk/…/bank-holiday-pharmacy…

Our appointment request form will re-open at 08:00 on Tuesday 22nd April

You can access the submission form by clicking this link

Your Rights and Responsibilities

As a patient you have the right to:

  • Be registered with a named doctor
  • Change doctor if desired (but please remember that you may have to see any of the doctors if your need is urgent)
  • Receive emergency care
  • Receive appropriate drugs and medicines
  • Be referred for specialist or second opinion if they and GP agrees
  • See your medical records or a copy, subject to certain laws
  • Know that by law, everyone working for the NHS must keep the contents of your medical records private

With these rights come responsibilities for the public. That means being:

  • Courteous to staff at all times
  • As prompt as possible for all appointments
  • Responsible for cancelling appointments in adequate time

Page published: 22 December 2023
Last updated: 22 December 2023