Skip to main content
Information:

Anima – Available from Monday 14th April 2025 at 08:00 (Updated 14th April 2025)

We have a new way in which you can request medical appointments and submit admin requests. Our new online system, Anima, will be available to use weekdays between 8am – 6pm from Monday 14th April.

Submit a new request

To find out more, visit please click on the Anima tab on our home page to read our Frequently Asked Questions, which will be updated regularly.

Your Rights and Responsibilities

As a patient you have the right to:

  • Be registered with a named doctor
  • Change doctor if desired (but please remember that you may have to see any of the doctors if your need is urgent)
  • Receive emergency care
  • Receive appropriate drugs and medicines
  • Be referred for specialist or second opinion if they and GP agrees
  • See your medical records or a copy, subject to certain laws
  • Know that by law, everyone working for the NHS must keep the contents of your medical records private

With these rights come responsibilities for the public. That means being:

  • Courteous to staff at all times
  • As prompt as possible for all appointments
  • Responsible for cancelling appointments in adequate time

Page published: 22 December 2023
Last updated: 22 December 2023