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Anima

We have a new way in which you can request medical appointments and submit admin requests.

Submit a new medical or admin request

You can request your repeat prescriptions through Anima. This service is available 7 days a week, 24 hours a day. To submit your request, click the link above and select ‘I have an administration query’ and follow the steps.

To find out more, visit please click on the Anima tab on our home page to read our Frequently Asked Questions, which will be updated regularly.

Chaperones

For certain examinations during consultations an impartial observer (a “Chaperone”) will be required.

This impartial observer will be a practice nurse or health care assistant who is familiar with the procedure and be available to reassure and raise any concerns on your behalf. If a nurse in unavailable at the time of your consultation, then your examination may be re-scheduled for another time or you may be offered a non-clinical chaperone if appropriate.

You are free to decline any examination or chose an alternative examiner or chaperone. You may also request a chaperone for any examination or consultation if one is not offered to you. The GP may not undertake an examination if a chaperone is declined.

The role of a chaperone:

  • Maintains professional boundaries during intimate examinations
  • Acknowledges a patient’s vulnerability
  • Provides emotional comfort and reassurance
  • Assists in the examination
  • Assists with undressing patients, if required

A chaperone is available to all patients that request one. Please make our receptionist aware when you book your appointment, that you require this service.

Page published: 22 December 2023
Last updated: 22 December 2023