Skip to main content
Translate this website
Information:

Contact us online

You can send online medical and administrative requests to us using the following links:

Medical Requests: https://accurx.nhs.uk/patient-initiated/M87011/flow/medical-request

Repeat Prescriptions: https://accurx.nhs.uk/patient-initiated/M87011/flow/repeat-prescription

Fit Note Requests: https://accurx.nhs.uk/patient-initiated/M87011/flow/fit-note

Other Admin (to change contact details, provide feedback, request access to your records or cancel an appointment): https://accurx.nhs.uk/patient-initiated/M87011/flow/something-else

Chaperones

For certain examinations during consultations an impartial observer (a “Chaperone”) will be required.

This impartial observer will be a practice nurse or health care assistant who is familiar with the procedure and be available to reassure and raise any concerns on your behalf. If a nurse in unavailable at the time of your consultation, then your examination may be re-scheduled for another time or you may be offered a non-clinical chaperone if appropriate.

You are free to decline any examination or chose an alternative examiner or chaperone. You may also request a chaperone for any examination or consultation if one is not offered to you. The GP may not undertake an examination if a chaperone is declined.

The role of a chaperone:

  • Maintains professional boundaries during intimate examinations
  • Acknowledges a patient’s vulnerability
  • Provides emotional comfort and reassurance
  • Assists in the examination
  • Assists with undressing patients, if required

A chaperone is available to all patients that request one. Please make our receptionist aware when you book your appointment, that you require this service.

Page published: 22 December 2023
Last updated: 22 December 2023