Patient Notice

Following recent news of meningitis cases in Kent, the Department of Health and UK Health Security Agency have introduced a vaccine catch up programme for those students living in the area affected. At present, there is no plan to extend this or offer it nationally. These things can change and if different advice is given about who is eligible for this programme, then we will contact eligible patients directly. 

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Information:

Contact us online

You can send online medical and administrative requests to us using the following links:

Medical Requests: https://accurx.nhs.uk/patient-initiated/M87011/flow/medical-request

Repeat Prescriptions: https://accurx.nhs.uk/patient-initiated/M87011/flow/repeat-prescription

Fit Note Requests: https://accurx.nhs.uk/patient-initiated/M87011/flow/fit-note

Other Admin (to change contact details, provide feedback, request access to your records or cancel an appointment): https://accurx.nhs.uk/patient-initiated/M87011/flow/something-else

Chaperones

For certain examinations during consultations an impartial observer (a “Chaperone”) will be required.

This impartial observer will be a practice nurse or health care assistant who is familiar with the procedure and be available to reassure and raise any concerns on your behalf. If a nurse in unavailable at the time of your consultation, then your examination may be re-scheduled for another time or you may be offered a non-clinical chaperone if appropriate.

You are free to decline any examination or chose an alternative examiner or chaperone. You may also request a chaperone for any examination or consultation if one is not offered to you. The GP may not undertake an examination if a chaperone is declined.

The role of a chaperone:

  • Maintains professional boundaries during intimate examinations
  • Acknowledges a patient’s vulnerability
  • Provides emotional comfort and reassurance
  • Assists in the examination
  • Assists with undressing patients, if required

A chaperone is available to all patients that request one. Please make our receptionist aware when you book your appointment, that you require this service.

Page published: 22 December 2023
Last updated: 22 December 2023