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Easter Bank Holiday – Lion Health is closed from Friday 18th April and will re-open on Tuesday 22nd April

Anyone who needs medical support over the Easter weekend, but does not have a life-threatening illness or injury, should use NHS 111 by going online to www.111.nhs.uk You can also get support by calling 111.

Selected pharmacies will also be open, or running at reduced hours. To view the list of pharmacies and opening hours, please click the following link: https://blackcountry.icb.nhs.uk/…/bank-holiday-pharmacy…

Our appointment request form will re-open at 08:00 on Tuesday 22nd April

You can access the submission form by clicking this link

Accessing your health record

Your health record includes information like any conditions or allergies you have and any medicine you’re taking.

Most patients will automatically have access to more information added to their health record. This includes letters, test results and appointment notes.

You can access your health record and nominate someone you trust to access it too.

You can use your NHS account (through the NHS website or NHS App) or Patient Access to access your health record.

You’ll need to ask the surgery for online access to your full health record, or you’ll only see your medicines and allergies.

Request access to your full health record online

First, you need to register for online services and prove who you are. To request access:

  • visit the surgery with photo ID so we can confirm your identity
  • if you are setting up access for the first time, we will give you a username and password
  • go to Patient Access or the app for access

Access to other medical records

For any other medical records, you need to ask for them at the NHS service you went to. This includes records like your hospital record.

Page published: 4 July 2023
Last updated: 11 April 2025