Skip to main content
Translate this website
Information:

Contact us online

You can send online medical and administrative requests to us using the following link:

https://accurx.nhs.uk/patient-initiated/M87011

This link will take you to another page which will give an option to complete one of two forms:

Help with a Health Problem – available 8am – 6.30pm Monday to Friday (use this to request any type of appointment for a new or ongoing medical issue including nurses appointments, vaccinations, smear tests, B12 injections, wound checks)

Or

An Admin Query – available 24hrs, 7 days a week (use this to request a repeat prescription, request a fit (sick) note, follow-up on a referral, request a doctor’s letter or use the simple ‘other admin request’ for anything else such as changing contact details

Accessing someone else’s information

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.

To request proxy access:

  • collect a proxy access form from reception from 10am to 6pm

Linked profiles in your NHS account

Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.

The NHS website has information about using linked profiles to access services for someone else.

Page published: 3 July 2023
Last updated: 4 October 2023