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Easter Bank Holiday – Lion Health is closed from Friday 18th April and will re-open on Tuesday 22nd April

Anyone who needs medical support over the Easter weekend, but does not have a life-threatening illness or injury, should use NHS 111 by going online to www.111.nhs.uk You can also get support by calling 111.

Selected pharmacies will also be open, or running at reduced hours. To view the list of pharmacies and opening hours, please click the following link: https://blackcountry.icb.nhs.uk/…/bank-holiday-pharmacy…

Our appointment request form will re-open at 08:00 on Tuesday 22nd April

You can access the submission form by clicking this link

Accessing someone else’s information

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.

To request proxy access:

  • collect a proxy access form from reception from 10am to 6pm

Linked profiles in your NHS account

Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.

The NHS website has information about using linked profiles to access services for someone else.

Page published: 3 July 2023
Last updated: 4 October 2023