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Anima – Available from Monday 14th April 2025 at 08:00 (Updated 14th April 2025)

We have a new way in which you can request medical appointments and submit admin requests. Our new online system, Anima, will be available to use weekdays between 8am – 6pm from Monday 14th April.

Submit a new request

To find out more, visit please click on the Anima tab on our home page to read our Frequently Asked Questions, which will be updated regularly.

Accessing someone else’s information

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.

To request proxy access:

  • collect a proxy access form from reception from 10am to 6pm

Linked profiles in your NHS account

Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.

The NHS website has information about using linked profiles to access services for someone else.

Page published: 3 July 2023
Last updated: 4 October 2023