Freedom of information

Your right to information

The Freedom of Information Act (2000) gives you the right to ask for recorded information held by public authorities, such as the NHS, and including GP practices.

This Publication Scheme is a guide to the information which may be made available to the public by Lion Health. We will monitor this information regularly to ensure it is current, and are proud to share this information about our GPs and practice.

There may be circumstances where material cannot be released because it is confidential or commercial information, or the appropriate officer designated for these purposes under the Act has taken the view that it may be prejudicial to the conduct of the practice’s affairs.

The F.O.I. act does not cover personal data. Personal data is covered by The General Data Protection Regulation (2016), which became legal in 2018.

Personal data should be requested by making a Subject Access Request.

How is the information available?

Whenever possible, information is available free online. Where hard copies are requested or required there will be an administrative charge. See the following table of information classes for useful information and links:

Class 1: Who we are and what we do?

InformationHow the Information Can Be ObtainedCost
Practice CliniciansLion Health Website: Meet The StaffN/A
Contact DetailsLion Health Website: HomeN/A
Opening HoursLion Health Website: HomeN/A
Additional Staff InformationCan be requested at receptionCost associated with:  retrieving, extracting, providing information.There will also be an administrative charge when the appropriate limit is exceeded.  This will be £25 per hour after an initial 18 hours.Requester will be advised via. fee notice, time associated with payment is not included in the 20 day turnaround time.
F.A.Q.Lion Health: NHS Choice DirectoryN/A

Class 2:  What we spend and how we spend it?

InformationHow the Information Can Be ObtainedCost
Under the GMS Contract the income Lion Health receive from the NHS includes the following:Global SumEnhanced ServicesDudley Quality & Outcomes FrameworkFurther information can be requested in writing, addressed to Practice Management.Cost associated with:  retrieving, extracting, providing information.There will also be an administrative charge when the appropriate limit is exceeded.  This will be £25 per hour after an initial 18 hours.Requester will be advised via. fee notice, time associated with payment is not included in the 20 day turnaround time.

Class 3:  What our priorities are, and how we are doing?

InformationHow the Information Can Be ObtainedCost
CQC Inspection Report (2015)CQC WebsiteN/A
Performance DataFurther information can be requested in writing, addressed to Practice Management.Cost associated with:  retrieving, extracting, providing information. There will also be an administrative charge when the appropriate limit is exceeded.  This will be £25 per hour after an initial 18 hours. Requester will be advised via. fee notice, time associated with payment is not included in the 20 day turnaround time.

Class 4:  How we make decisions

InformationHow the Information Can Be ObtainedCost
Records of decisions made in the practice affecting the provision of NHS/HSC services.Further information can be requested in writing, addressed to Practice Management.Cost associated with:  retrieving, extracting, providing information.There will also be an administrative charge when the appropriate limit is exceeded.  This will be £25 per hour after an initial 18 hours.Requester will be advised via. fee notice, time associated with payment is not included in the 20 day turnaround time.

Class 5:  Our policies and procedures

InformationHow the Information Can Be ObtainedCost
Policies and ProceduresFurther information can be requested in writing, addressed to Practice Management.Cost associated with:  retrieving, extracting, providing information. There will also be an administrative charge when the appropriate limit is exceeded.  This will be £25 per hour after an initial 18 hours. Requester will be advised via. fee notice, time associated with payment is not included in the 20 day turnaround time.

Class 6:  Lists and registers

InformationHow the Information Can Be ObtainedCost
Private lists and clinical registers are not available; however limited asset and main contractor information can be requested.Further information can be requested in writing, addressed to Practice Management.Cost associated with:  retrieving, extracting, providing information. There will also be an administrative charge when the appropriate limit is exceeded.  This will be £25 per hour after an initial 18 hours. Requester will be advised via. fee notice, time associated with payment is not included in the 20 day turnaround time.
Information Asset Register.Further information can be requested in writing, addressed to Practice Management.Cost associated with:  retrieving, extracting, providing information. There will also be an administrative charge when the appropriate limit is exceeded.  This will be £25 per hour after an initial 18 hours. Requester will be advised via. fee notice, time associated with payment is not included in the 20 day turnaround time.
CCTVFill in the attached CCTV Request Form and return to the practice.Cost associated with:  retrieving, extracting, providing information. There will also be an administrative charge when the appropriate limit is exceeded.  This will be £25 per hour after an initial 18 hours. Requester will be advised via. fee notice, time associated with payment is not included in the 20 day turnaround time.

Class 7:  The services we offer

InformationHow the Information Can Be ObtainedCost
FacilitiesLion Health: NHS Choices WebsiteN/A
Practice BookletAvailable at reception.N/A
Additional Service FeesLion Health Website: Private MedicalsAs indicated in attached link (left).

Feedback

If you have any comments or feedback regarding the FOI Publication Scheme, or how we have dealt with a request, please write to:

Senior Information Risk Owner (SIRO), Lion Health, 2 Lowndes Road, Stourbridge, West Midlands, DY8 3SS.

Useful links