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Anima – Monday 14th April 2025 (Updated 5th April 2025)

We have a new way in which you can request medical appointments and submit admin requests. Our new online system, Anima, will be available to use weekdays between 8am – 6pm from Monday 14th April.

You can access the submission form by clicking this link

To find out more, visit please click on the Anima tab below for our Frequently Asked Questions which will be updated regularly.

Chaperones

For certain examinations during consultations an impartial observer (a “Chaperone”) will be required.

This impartial observer will be a practice nurse or health care assistant who is familiar with the procedure and be available to reassure and raise any concerns on your behalf. If a nurse in unavailable at the time of your consultation, then your examination may be re-scheduled for another time or you may be offered a non-clinical chaperone if appropriate.

You are free to decline any examination or chose an alternative examiner or chaperone. You may also request a chaperone for any examination or consultation if one is not offered to you. The GP may not undertake an examination if a chaperone is declined.

The role of a chaperone:

  • Maintains professional boundaries during intimate examinations
  • Acknowledges a patient’s vulnerability
  • Provides emotional comfort and reassurance
  • Assists in the examination
  • Assists with undressing patients, if required

A chaperone is available to all patients that request one. Please make our receptionist aware when you book your appointment, that you require this service.