Skip to main content

Anima – Monday 14th April 2025 (Updated 5th April 2025)

We have a new way in which you can request medical appointments and submit admin requests. Our new online system, Anima, will be available to use weekdays between 8am – 6pm from Monday 14th April.

You can access the submission form by clicking this link

To find out more, visit please click on the Anima tab below for our Frequently Asked Questions which will be updated regularly.

Your Rights and Responsibilities

As a patient you have the right to:

  • Be registered with a named doctor
  • Change doctor if desired (but please remember that you may have to see any of the doctors if your need is urgent)
  • Receive emergency care
  • Receive appropriate drugs and medicines
  • Be referred for specialist or second opinion if they and GP agrees
  • See your medical records or a copy, subject to certain laws
  • Know that by law, everyone working for the NHS must keep the contents of your medical records private

With these rights come responsibilities for the public. That means being:

  • Courteous to staff at all times
  • As prompt as possible for all appointments
  • Responsible for cancelling appointments in adequate time