Requesting Prescriptions

At Lion Health Medical Practice we offer a repeat prescription service which enables patients to obtain repeat prescriptions, subject to the issuing doctor's approval.

  • We require at least 48 hours notice for all repeat prescription requests. This enables us to generate your prescriptions safely.
  • Prescription requests can be dropped off at the collection point at the pedestrian gate to our premises.
  • Prescriptions will be available for collection after 2pm on the allotted collection day.
  • If you wish for your prescription to be sent to you by post, then we request that you provide a stamped addressed envelope and allow five days for this to reach you.

Your repeat prescription can be requested in a number of ways.

Drop off in the prescription box, fax or post

When you are issued a repeat prescription, the right hand side has a number of tick boxes next to the listed medications. You can tick the box for the items you require and drop this off in the prescriptions letterbox outside the surgery. This is checked regularly.

Click here for our contact details.


We appreciate that the phone lines can often be busy so a useful way of requesting repeat prescriptions is by using the internet. Our surgery utilises a system called EMIS access which allows individuals too safely and securely request medication. In order to gain access to this you will need to obtain login information from the surgery and you will be issued with a unique password.

Click here to request prescriptions online

Urgent Prescriptions

See information on urgent prescriptions here:  PRESCRIPTION_URGENT_PROTOCOL.pdf

For housebound patients only

For those individuals who are housebound, our prescriptions department has a telephone line, where repeat medication can be requested. Please do not use this unless you are genuinely housebound or you will be asked to make your prescription request by another means.

Patients may ring 01384 460999 between 10am and 2pm only to request prescriptions for patients whom are housebound.

For the latest information on prescription charges, or to see if you may benefit from pre-paying your prescriptions further information can be gained from the following website.

Gluten Free

Lion Health now has a form for ordering repeat Gluten Free products through us. You can pick up a form in surgery, or download one here.


Please see our frequently asked questions page if you have other queries regarding our prescription service.

Prescriptions FAQ's