Lion Health has created a Patient Support initiative. This involves volunteers assisting fellow patients in the waiting area with booking in for appointments, signposting to rooms, and advising on how to direct administrative queries.
It is expected that the support volunteers will work for no less than 2 hour per week on a rota basis; frequency depending on uptake and availability.
Volunteers are shortlisted for an informal discussion, and if successful, following this discussion and DBS checking, will be inducted and trained by members of the Lion Health team.
If you’re interested in joining the Lion Health: Patient Support Team, complete our online Contact the Practice form and we will be in touch.
Chris Hare, one of the founders of the Lion Health Patient Support Group.